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Add CCG Connect Messenger to Your Toolkit

 

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Your customers want a messaging option. Now you can give it to them!

By adding a business messaging solution to your toolkit, you are creating a more enticing offering and expanding your potential reach. At CCG Connect, we believe messaging is the perfect complement to your existing services. But you can’t just add any old service, you have to make sure your new tool is compliant, secure, feature-packed, and easy to use!

 

CCG Connect Messenger is a comprehensive cloud application that lets your customers send and receive SMS and MMS messages from any number, including traditional landlines and toll-free numbers.

CCG Connect Messenger Customer Benefits

Through robust capabilities and easy-to-use features, your customers can now engage with their customers in their preferred channel of communication. We’ve ensured that MessageView is secure, compliant, and easy to deploy, use, and scale so you don’t have to worry about a thing.

Whether your customers are using Brightlink MessageView for marketing campaigns, customer outreach, or for customer support, they can:

  • Send auto-responses that are triggered by keywords

  • Manage contacts and lists

  • Send blast messages to distribution lists with CTIA compliance

  • Maintain and search archive of customer communications for your business

  • Create shared numbers that can be accessed by teams, e.g. customer service

  • Have a 360-degree view of customer interactions

  • Respond to texts they’re already receiving

Product Features

Message Blasts

  • Businesses can text a poll to customers en masse and then set up an auto-response for customers who reply.
  • Businesses can set up text distribution lists to send targeted messages to specific groups.

Message Archiving

  • Professional services firms can search text message archives for compliance and auditing. 
  • Customer service teams can access text history to reference and resolve customer issues.

Multiple Number Assignments

  • Office Staff can assign multiple text-enabled phone numbers to multiple users across different shifts to ensure that there are no gaps in coverage.  
  • Businesses can text marketing campaigns across multiple regions and track performance by assigning different local numbers for each region.

Frequently Asked Questions

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Vivamus hendrerit, risus sed placerat feugiat, eros?

Nam malesuada pharetra metus, tincidunt ullamcorper diam porttitor quis. Sed enim felis, elementum posuere bibendum vitae, placerat scelerisque ligula. Pellentesque interdum varius ligula, quis pharetra nibh ultricies ut. Fusce ornare odio eu finibus efficitur.

Vivamus hendrerit, risus sed placerat feugiat, eros?

Nam malesuada pharetra metus, tincidunt ullamcorper diam porttitor quis. Sed enim felis, elementum posuere bibendum vitae, placerat scelerisque ligula. Pellentesque interdum varius ligula, quis pharetra nibh ultricies ut. Fusce ornare odio eu finibus efficitur.

Vivamus hendrerit, risus sed placerat feugiat, eros?

Nam malesuada pharetra metus, tincidunt ullamcorper diam porttitor quis. Sed enim felis, elementum posuere bibendum vitae, placerat scelerisque ligula. Pellentesque interdum varius ligula, quis pharetra nibh ultricies ut. Fusce ornare odio eu finibus efficitur.

Vivamus hendrerit, risus sed placerat feugiat, eros?

Nam malesuada pharetra metus, tincidunt ullamcorper diam porttitor quis. Sed enim felis, elementum posuere bibendum vitae, placerat scelerisque ligula. Pellentesque interdum varius ligula, quis pharetra nibh ultricies ut. Fusce ornare odio eu finibus efficitur.

Reach Us

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13005 Greenville Avenue,
California, TX 70240

+22 140 006 754

contact@divifinance.com

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